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Manage Your Account

January 21, 2025
Categories: 
How-tos, Individuals, Manage

To update your personal information, access your myHawaii Account Management page.

Step 1: Enter your email address

  • On the myHawaii login page, enter your email address in the provided field.
  • Select Next to continue.
    Initial myHawaii sign-in screen where the user enters their email address or signs in with Google, with a next button
  • If your myHawaii account is linked to Google, select Sign in with Google and proceed to Step 3.

Step 2: Enter your password

  • Enter your password in the provided field.
  • Select Next to continue.
    Password input screen for myHawaii sign-in where a myHawaii user enters their password, with a next button and links for forgot password or start over

Step 3: Complete multi-factor authentication (MFA)

  • When prompted, verify your identity using multi-factor authentication (MFA) before making changes.
  • Choose your preferred MFA method (Authenticator App, Text Message, or Voice Call).
  • Enter the 6-digit verification code in the Enter verification code field.
    Multi-factor authentication screen for authenticator app displaying a field to enter the 6-digit verification code with a submit button
  • Select Submit to continue.

Step 4: Manage your myHawaii account

  • Select Edit Your Profile to access your myHawaii account settings.
    myHawaii user profile page displaying a greeting with the user's name and an 'Edit Your Profile' button highlighted for managing their account
  • On the myHawaii Account Management page, you can:
    • Edit your first and last name
    • Update your email address
    • Change your password
    • Manage your multi-factor authentication (MFA) options
  • If your myHawaii account is linked to Google, you can only edit your name and manage your MFA methods.
  • Use the provided options to update your account details as needed.
  • Refer to the example image below for guidance.
    myHawaii user account management page displaying profile information with options to edit first and last name, update email address, change password, and manage multi-factor authentication