Set Up Multi-Factor Authentication (MFA)

February 14, 2025

Your myHawaii account provides convenient access to state and county government services. To protect your account, some services require an extra verification step using multi-factor authentication (MFA). This can involve registering a phone number to receive a one-time passcode (OTP), using an authenticator app that generates time-based one-time passcodes (TOTP), or setting up a passkey to authenticate using your device’s biometric reader, PIN, or a FIDO2 security key to securely access your data.

Below are articles to help you set up these methods to protect your account from unauthorized access. You must register at least one method upon initial login, but we recommend registering both for flexibility in case your primary method is unreachable. Follow the links below to register your preferred method(s).

Passkeys

Create a passkey on your preferred device using your biometrics or PIN to authenticate. Recommended for the highest security.

Set Up Passkey with iPhone or iPad

Set Up Passkey with Android

Set up Passkey with a Password Manager

Set Up Passkey with Windows Hello

Set Up Passkey with FIDO2 Security Key

Authenticator

Use an authenticator app to generate secure login codes. Recommended for high security.

Set Up Google Authenticator

Set Up Microsoft Authenticator

Set Up iPhone Verification Codes

Phone

Receive a one-time passcode via text or voice call. Best if you prefer to receive a code via text or call.

Set Up Text Message Verification Codes

Set Up Voice Call Verification Codes